Nielson Norman

Nielson Norman Resources

• Nielson Norman Group
• Nielson Norman Group: How Many Test Users in a Usability Study?
• Why You Only Need to Test with 5 Users
• Nielson Norman Group Free Reports
• Nielson Norman Group How to Recruit Participants for Usability Studies
• Nielson Norman Group How to Recruit Participants for Usability Studies Report
• Nielson Norman Group How to Conduct Eyetracking Studies Report

Articles

• Which UX Research Methods
• Interviewing Users
• Why You Only Need to Test with Five Users
• Task Scenarios Usability Testing
• Remote Usability Tests
• Mental Models (referenced in Card Sorting)
• How Little Do Users Read

User Testing Documents

Appendix B: Sample Scripts and Forms 164

• Sample Filled-In Participant Summary Table 97 and 183

• Participant Database Information to Track 175

• Interview Topics for Meeting with the System Team 169

• Interview Questions for the System Team 170

• Sample Questions for Eliciting Sensitive Information 59 and 167

• Sample Questions for Eliciting Web Experience 60-61, 168
• Sample Participant Screening Script and Questionnaire 65-71, 176
• Sample Script for Preliminary Contact by Study Sponsor 58, 183

• Confirmation Message 166

• Sample Background Questionnaire 108, 164

• Dealing with Unqualified Participants 167

• Sample Consent, Voucher Forms 109-115

• Minor Consent Form 172
• Nondisclosure Agreement 174
• Participation Consent Form 174
• Receipt Form 184

• Voucher Form 185

• Sample Thank you 120

• Thank-You Note 185